Monday, October 24, 2011

WEEK 7 Dependability.

Because my new company is web-based, it is imperative we are dependable. Who would visit a site which a. functions incorrectly or b. is prone to safety issues? I wouldn't and therefor, will design my site in order to prevent issues and to make troubleshooting as easy as possible.

Firstly, to prevent copycats, we would begin with possession of a variety of domain names, all of which would redirect to the main site.  For example, when one types "Facebook.org" into a browser, he or she is redirected to Facebook.com.

Additionally, we would maintain a small group of individuals to solely deal with troubleshooting issues.  They would be trained in handling home networks (LANs) and well as larger, more complex networks. Most importantly, they would use techniques (on a more complex level) we applied in lab in order to track packages through the web, monitor issues-- such as a delay-- and solve problems that come up.

Overall, a small group of experienced technical support will ensure the site runs smoothly-- and dependably.  Mainly by monitoring flow to catch possible issues and by solving issues as they rise. They than can make adjustments to prevent such issues from occuring again.

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